Repairs Responsibilities

TMO Responsibility

Day & Out of Hours number 0208 500 4100

Plumbing beyond the main stopcock
Plumbed fittings
Electrical services from the meter
Window sills and ironmongery
Doors and ironmongery
Cupboards and kitchen units
Architrave and skirting
Staircases and balustrades
Internal non load bearing partitions
External walls and their plastered finishes
Floor finishes
Re-glazing of broken windows
Internal redecoration of voids
External windows and doors
Common staircases and landings
Common doors and windows
Refuse chutes and chambers
Electrical services to the common areas
Common floor finishes
Internal non load bearing partitions
Internal surfaces of external walls
Community facilities
Fences, enclosure walls and gates
Lighting for the grounds, footpaths,car parks and non adopted roads
Emergencies reported out of office hours

Hackney Council Repairs Responsibility

0208 356 3691

Entry phone and CCTV
External Structure of building
Water mains to stopcock
Water tanks
Heating & hot water systems
Annual servicing of heating & hot water system
Gas mains to the meter
Surface and foul sewers
Floors, including joists and floorboards
All asbestos materials
Electrical service to the meter
Roof Structure and covering and all roof repairs
Non adopted roads, footpaths, courtyards and parking areas
Roofs – patch repairs
Soil stacks and vent pipes
Gutters and down pipes
Decent Homes works
Pest control
Children’s play areas